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Customer Support

  • MYR 90.00 / Day
  • B-10-11, Menara Prima Avenue, Jalan PJu 1/39 Dataran Prima, Kuala Lumpur, 47301, Kuala Lumpur, Malaysia
  • Office

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 Part Time Details

  • Date: 2 Jul 2018 - 31 Dec 2018
  • Time: 11:00 am - 6:00 pm
  • Break Time: 1 Hour
  • Salary: MYR 90.00 / Day
  • Attire: No Limit

 Job Description

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 Benefits

  • Working closely with top management
  • Cross-department collaboration
  • Nearby public transport
  • Central location
  • Casual dress code
  • Regular team activities
  • Personal development opportunities

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