Requirements

Gender:		No Preference
Language:		English, Mandarin
Nationality:		Malaysian
Education:		No Limit
Specified Course:		No Limit
Specified Skill:

Job Responsibilities

Effectively manage large numbers of customer inquiries.

Follow communication procedures, guidelines, and policies.

Handle complaint, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Keep records of customer interactions, process customer accounts, and file documents.

To be constantly guided by the company's service standards.

To efficiently handle customer inquiries.

To ensure customer satisfaction by providing excellent Customer Services.

To provide fast and timely solutions to all customer-related problems.

Follow up and maintain customer relationships.

Research and generate lists of potential customers.

Provide support, answer calls, reply to the desk, live chat, Facebook, and send emails to customers.

Requirements

Excellent communication, interpersonal skills, and ability to interact with people at all levels.

Ability to multi-task, prioritize, and manage time effectively.

Ability to independently manage workload with minimal supervision.

Fresh graduates are encouraged to apply.

Good communication and interpersonal skills.

Knowledge in handling basic computer (Microsoft Excel/Word etc).

Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison, etc) is an added advantage.

Ability to work in a fast-paced and target driven environment. Be a team player in a highly successful team environment.

Able to speak/write fluently in English, Mandarin.

Social media savvy.

Benefits

5 Working Days
Annual Leave
Casual working attire
Clear company roadmap
Commission
Company Activitie
Easy, Fun and Young culture
EPF / SOCSO / EIS / Commission Scheme
Good career opportunity
Medical and Hospitalisation Leave
Regular Company activities, and training

Job Responsibilities

Effectively manage large numbers of customer inquiries.

Follow communication procedures, guidelines, and policies.

Handle complaint, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Keep records of customer interactions, process customer accounts, and file documents.

To be constantly guided by the company's service standards.

To efficiently handle customer inquiries.

To ensure customer satisfaction by providing excellent Customer Services.

To provide fast and timely solutions to all customer-related problems.

Follow up and maintain customer relationships.

Research and generate lists of potential customers.

Provide support, answer calls, reply to the desk, live chat, Facebook, and send emails to customers.

Requirements

Excellent communication, interpersonal skills, and ability to interact with people at all levels.

Ability to multi-task, prioritize, and manage time effectively.

Ability to independently manage workload with minimal supervision.

Fresh graduates are encouraged to apply.

Good communication and interpersonal skills.

Knowledge in handling basic computer (Microsoft Excel/Word etc).

Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison, etc) is an added advantage.

Ability to work in a fast-paced and target driven environment. Be a team player in a highly successful team environment.

Able to speak/write fluently in English, Mandarin.

Social media savvy.