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Telesales Executive

  • MYR 70.00 / Day
  • No. 337, Block B1, Level 3,, Jalan PJS 8/9, Petaling Jaya, 46150, Selangor, Malaysia
  • Other

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 Part Time Details

  • Date: 30 Aug 2018 - 29 Aug 2019
  • Time: 9:00 am - 5:30 pm
  • Break Time: 1 Hour
  • Salary: MYR 70.00 / Day
  • Attire: No Limit

 Job Description

Contacting potential or existing customers to inform them about our events and workshops using scripts
- Answering questions about workshops or the company
- Asking questions to understand customer requirements and close sales
Telesales Executive Position ...Location: Leisure Commerce Square, Petaling Jaya 

We are looking for an enthusiastic Telesales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business. Basic Salary ...+ Commission 10%, Monday – Friday, 9.00am - 5.30pm (No Overtime, Weekdays Only)

Responsibilities:

- Contact potential or existing customers to inform them about events and workshops using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process inquires in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

Requirements:

- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English and Bahasa Melayu
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Good negotiation skills with the ability to resolve issues and address complaints
- Diploma will be a plus

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