Customer Service

Operations & Admin | Kuala Lumpur, Federal Territory of Kuala Lumpur

MYR 2500.00 - MYR 3500.00 /Month

Full Time

Menara SuezCap, Jalan Kerinchi Kiri, Kuala Lumpur, 59200, Federal Territory of Kuala Lumpur, Malaysia

Mandarin

Good communication, Client Acquisition, Client Retention, Problem Sensitivity

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Customer Service

Information Technology | Kuala Lumpur, Malaysia

MYR 2500.00 - MYR 3500.00 /Month

Full Time

Menara SuezCap, Jalan Kerinchi Kiri, Kuala Lumpur, 59200, Federal Territory of Kuala Lumpur, Malaysia

Mandarin

Good communication, Client Acquisition, Client Retention, Problem Sensitivity

Total 0 Job(s)

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Job Responsibilities

Effectively manage customer inquiries.

Follow communication procedures, guidelines, and policies.

Keep records of customer interactions, process customer accounts, and file documents.

To be constantly guided by the company's service standards.

To ensure customer satisfaction by providing excellent Customer Services.

To provide fast and timely solutions to all customer-related problems.

Follow up and maintain customer relationships.

Research and generate lists of potential customers.

Provide support, answer calls, reply to the desk, live chat, Facebook, and send emails to customers.

Requirements

Excellent communication, interpersonal skills, and ability to interact with people at all levels.

Ability to multi-task, prioritize, and manage time effectively.

Ability to independently manage workload with minimal supervision.

Fresh graduates are encouraged to apply.

Good communication and interpersonal skills.

Knowledge in handling basic computer (Microsoft Excel/Word etc).

Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison, etc) is an added advantage.

Ability to work in a fast-paced and target driven environment. Be a team player in a highly successful team environment.

Able to speak/write fluently in English, Mandarin.

Social media savvy.

Benefits

5 Working Days
Annual Leave
Casual working attire
Clear company roadmap
Commission
Company Activitie
Easy, Fun and Young culture
EPF / SOCSO / EIS / Commission Scheme
Good career opportunity
Medical and Hospitalisation Leave
Regular Company activities, and training

Requirements

Gender

No Preference

Language

Mandarin

Nationality

Malaysian

Education

No Limit

Specified Course

No Limit

Specified Skill

Company Information

Bluevy Cloud Sdn Bhd

Why Join Us?

【事业优势】 1. 提供标准教材：节省老师备课时间与简化教学任务；提高教学水准，栽培出更多成绩优秀的孩子，老师更有成就感。 2. 提供事业蓝图：提供清晰的事业蓝图和发展目标，员工更有动力为自己的目标和理想打拼。 3. 标准化晋升制度：公平、公正、公开的竞争机制，保障您的事业和发展机会；让优秀的人才更快速取得升职加薪。 4. 有竞争力的透明薪酬制度：市场独一无二透明薪酬机制，平台式的机会。多劳多得、公平竞争、以结果为导向；优秀的老师能赚取高出市场30%-50%以上的报酬。 5. 使用高科技人才晋升系统：系统化奖励机制和晋升机制，根据能力、劳动与结果获得相对的奖励：美食、旅游、买车津贴、奖金、升职等等，让工作更开心。 6. 内部创业与合伙机会：有机会成为公司合伙人或内部创业；能够做自己的老板，让您完成教育事业的梦想。

https://www.bluevy.com.my