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CUSTOMER SERVICE
Oasis Swiss Sdn Bhd
MYR 2000.00 - MYR 2500.00 /Month
MYR 2000.00 - MYR 2500.00 /Month
Full Time
Full Time
25, JALAN PP11/3, TAMAN PUTRA PERDANA, PUCHONG, 47130, Selangor, malaysia
25, JALAN PP11/3, TAMAN PUTRA PERDANA, PUCHONG, 47130, Selangor, malaysia
Mandarin
Mandarin
computer literate
computer literate
Apply Now
Requirements
Gender:
No Preference
Language:
Mandarin
Nationality:
No Limit
Education:
No Limit
Specified Course:
No Limit
Specified Skill:
Job Responsibilities
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Requirements
Fresh graduates are encouraged to apply.
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Good communication and interpersonal skills.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Ability to multi-task, prioritise and manage time effectively
Social media savvy
Benefits
Annual leave and sick leave
Bonus
KWSP and SOCSO
Medical & Insurance Coverage
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Career Progression opportunities - you maybe able to get promotion easily.
Job Responsibilities
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Requirements
Fresh graduates are encouraged to apply.
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Good communication and interpersonal skills.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Ability to multi-task, prioritise and manage time effectively
Social media savvy
Benefits
Annual leave and sick leave
Bonus
KWSP and SOCSO
Medical & Insurance Coverage
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Career Progression opportunities - you maybe able to get promotion easily.
Requirements
Gender:
No Preference
Language:
Mandarin
Nationality:
No Limit
Education:
No Limit
Specified Course:
No Limit
Specified Skill:
Company Information
Oasis Swiss Sdn Bhd
www.oasisswiss.com
Apply Now
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