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Customer Support

Advantegis Sdn Bhd

  • MYR 70.00 / 日
  • Part time
  • Jalan Jentayu, Tampoi, 81200, Johor, Malaysia
  • English, Mandarin

 兼职详情

  • 日期: 14 Aug 2020 - 1 Sep 2020
  • 时间: 12:00 pm - 8:00 pm
  • 休息时间: 1 Hour
  • 薪水: MYR 70.00 / 日
  • 服装: web.No Limit

 工作描述

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

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