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Customer Support

MYR 100.00 / Day

2A, Jalan Stesen Sentral 2, Kuala Lumpur, 50470, Wilayah Persekutuan Kuala Lumpur, Malaysia

Office

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Part Time Details

Date: 29 Sep 2018 - 2 Nov 2019
Time: 9:00 am - 6:00 pm
Break Time: 1 Hour
Salary: MYR 100.00 / Day
Attire: Smart Casual

Part Time Details

Date: 29 Sep 2018 - 2 Nov 2019
Time: 9:00 am - 6:00 pm
Break Time: 1 Hour
Salary: MYR 100.00 / Day
Attire: Smart Casual

Requirements

Gender:		No Preference
Language:		No Limit
Education:		No Limit
Nationality:		No Limit

Job Description

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Require Customer Service mandarin or Japanese speaker full time and part time both can be discussed

Job Description

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Require Customer Service mandarin or Japanese speaker full time and part time both can be discussed

Requirements

Gender:		No Preference
Language:		No Limit
Education:		No Limit
Nationality:		No Limit

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