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Customer Support

  • MYR 43.32 / Day
  • 1, Jalan Imbi, Kuala Lumpur, 55100, Wilayah Persekutuan Kuala Lumpur, Malaysia
  • Office

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 Part Time Details

  • Date: 28 Sep 2020 - 28 Nov 2020
  • Time: 6:00 pm - 12:00 am
  • Break Time: None
  • Salary: MYR 43.32 / Day
  • Attire: No Limit

 Job Description

Are you FUN, PASSIONATE and TRUSTWORTHY?! Come and be part of our team! REDBERRY CONTACT CENTER SDN BHD is currently looking for new hires.



Location: Berjaya Times Square, Kuala Lumpur



Salary: FROM RM 1350 per month



** MUST BE ABLE TO START ON 28 SEPTEMBER 2020 AND COMMIT TO ONE MONTH OF TRAINING ( MON - FRI, 9 AM - 6 PM)



WORKING HOURS:


  • Monday - Friday ( 6 PM - 12 AM), Weekends off.


RESPONSIBILITIES:


• Handle incoming calls and inquiries about local telco provider


• Patiently listen to customer's inquiry or problems.


• Deliver polite and accurate response to customers on timely manner.


• Foster and build relationship with customer.


• Follow company procedures, guidelines and policies set.



REQUIREMENTS:


• Candidate must possess at least SPM.


• Fresh DIPLOMA/DEGREE HOLDERS are encouraged to apply.


• Required skill(s): Strong Communication Skill, Enthusiasm.


• Good command of Bahasa Malaysia and English, both written and spoken.


• Ability to speak and write in Mandarin is an added advantage.


• Provides language allowance for Mandarin Speaker (RM 300)


• Applicant must be willing to work on rotational shift (Shift Allowance Provided)


• Experienced in telco/call center industry is an added advantage


• OT will be paid for hard workers


** PAID TRAINING IS PROVIDED.


** INTERVIEW TO BE CONDUCTED VIA PHONE CALLS/TELECONFERENCING


 Benefits

BENEFITS:


* Annual Leaves


* Shift Allowance (UP TO RM 300)


* Language Allowance (RM 300)


* OT


* KPI Allowance (UP TO RM 300)


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