Retail Supervisor

Retail  |  Taman Sri Gombak, Batu Caves,, SELANGOR

Retail Supervisor

Retail  |  Selangor, Malaysia

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Job Responsibilities

Current Vacancy Outlets:
- Selangor & Kuala Lumpur area

• Provide excellent Customer Service - Promote/Offer service to customers without fail although DobiQueen is a self-service dobi.
a. Drop Off Pick Up service: Assist customers to wash and dry their laundry without the need of customers waiting in the outlet.
b. Free Transfer service: Assist customers to transfer their laundry from washer to dryer.
c. Easy Folding service: Assist customers to fold their clothes with DobiQueen’s unique technique to avoid wrinkles on the clothes (free of charge).
d. Folding Service: Assist customers to fold their clothes neatly & rightfully in accordance with company’s SOP (a fee will be incurred, and Retail Associate is entitled to the commission).
• Maintain cleanliness of the Outlet - During opening, closing, and at all times!
a. Sweep and mop the floor, vacuum filter dryer, wipe the machines (washer & dryer), folding table, chairs, dan so on including sanitizing the outlet from time to time.
• Prepare & submit daily reports in time - Opening, Closing dan Daily Sales Report.
• Manage kiosk Foto-Zzoom (Passport & 4R photo printing, photostat).
• Manage all equipment in the outlet i.e. gas, pump, water tank and so on to ensure all items are functional.
• Responsive; cooperate with Outlet Manager to ensure smooth operation of the outlet.
• Any other task assigned by the management from time to time.


• Minimum SPM.
• Experienced in retail and customer service field.
• Excellent communication and people skills, fluent in both Bahasa Malaysia and Bahasa English. Mandarin will be an added advantage.
• Able to exercise a high degree of tact and professionalism when dealing with various situations.
• Able to work independently.
• Flexible with working hours and working days, able to work during weekends and Public Holiday.
• Possess own transportation and willing to travel, when required.

Our Office



No Preference


Bahasa Malaysia, English




No Limit

Specified Course

No Limit

Specified Skill

Company Information


Foto-Zzoom Sdn Bhd

Why Join Us?

We listen. We debate. We argue our points. We plan. We execute. Working in DobiQueen would encourage young generations to come and supply us with new and innovative ideas. Your voice counts! Every aspect of business comes from relevant ideas that challenges the mindset of the current market that could change the tide of war. We plan to make our service to the No.1 service in the market that surpass the current market trend. You would expect yourself to be challenging yourself everyday not only in managing your expectations but also your knowledge in operations, customer service, management in how to run your own business too. Join us today!