Retail Supervisor

Food & Beverage  |  Subang Jaya, Selangor

  • MYR 2000.00 - MYR 4500.00 /Month
  • Full Time
  • B6, Jalan SS 15/4d, Subang Jaya, 47500, Selangor, Malaysia
  • No Limit
  • Customer Service

Retail Supervisor

Food & Beverage  |  Selangor, Malaysia

  • MYR 2000.00 - MYR 4500.00 /Month
  • Full Time
  • B6, Jalan SS 15/4d, Subang Jaya, 47500, Selangor, Malaysia
  • No Limit
  • Customer Service

Total 3 Job(s)

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Job Responsibilities

  • Oversee the day to day operations of the outlet.
  • This role is ideal for someone who has deep understanding and passion for outlet.
  • Oversee all aspects of the outlet operations while providing exceptional customer service and product presentation.
  • You will ensure that the outlet operates efficiently and profitable while maintaining the level service that is uniquely.
  • You will be responsible for the optimal utilization of resources and ensure that staff are equipped with the proper product and service training that will allow then to be their best every day.
  • Interacts with customer to obtain feedback on product quality and service levels.
  • Supervises staffing levels to ensure that customer service, operational needs and financial objectives are met.
  • Encourages employees to provide excellent customer service within guidelines
  • Handles customer problems and complaints, seeking assistance from superior as necessary
  • Perform ad-hoc task as and when required.


  • Candidate must possess at a Professional Certificate, Diploma, Advance/Higher/Graduate Diploma Food & Beverage Services Management or equivalent.
  • Required language (s) : Bahasa Malaysia, Chinese, English.
  • Required verbal and written in Mandarin and English.
  • At least 3 years(s) of working experience in the related field is required for this position.
  • Preferably Supervisor specializing in Food/Beverage/Restaurant Service or equivalent.
  • Effective communication skills.
  • Good leadership qualities and able to work independently, mature and a team player.


  • EPF, Socso & EIS
  • Medical benefits
  • Annual Leave
  • Hostel provided for outstation staff
  • Training provided
  • Staff purchase discount
  • Paid Holidays
  • Dental and Optical benefits
  • Opportunities for internal growth
  • Friendly and supportive work environment and an ambitious team
  • Company social events (annual dinner)



No Preference


No Limit




Certificates / Vocational

Specified Course

No Limit

Specified Skill

Company Information


RT Pastry Holdings Sdn Bhd

Why Join Us?

Company environment is good. Colleague attitude friendly.