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Customer Support

  • MYR 100.00 / Day
  • Southgate commercial centre, Kuala Lumpur , 55200, Kuala lumpur, Malaysia
  • 办公室
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 Part Time Details

  • Date: 18 Feb 2019 - 29 Feb 2020
  • Time: 9:00 am - 6:00 pm
  • Break Time: 1 Hour
  • Salary: MYR 100.00 / Day
  • Attire: No Limit

 工作描述

  • Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Take the extra mile to engage customers
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